Buying & Payment Process
All paintings featured as available can be purchased directly from the website. Please click on the link ‘Contact the Artist’ for more information to reach me directly.
If interested in purchase-a third party processing service, PayPal, which accepts credit cards, would be used. If you don't have a PayPal account, you can check out as guest. State taxes apply. Orders will be promptly shipped once your payment has cleared my bank account. Feel free to email me prior to purchasing if you have any questions or concerns.
*This website is secure-note lock icon in the browser bar.
*Please note-watermarks do not appear on actual paintings.
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Commissions
I am available for commissioned artwork based on your photos, including pet portraits. (past examples can be seen on a past blog post referencing commissions) Feel free to contact me if this is something you would be interested in for a general information and price quote. If you decide on this option, I would require a non-refundable deposit of 30% of the total commission price prior to beginning the work to cover material expenses. You would receive an invoice at this point with detailed contract terms to outline my commitment to complete the painting as specified within an agreed upon time frame. You would receive visual updates during the process. Once the painting is completed, you would receive a second invoice for the balance of the purchase price. Once the payment has cleared, your painting would be shipped. (or delivered in person in within 100 mile radius of Athens, Ga.) You would receive email notification as such with tracking information. All shipping costs and applicable sales tax would be included in the purchase price.
Shipping
As of 2024, shipping and handling costs are free and are factored into pricing for any purchase.
Artwork will be packed securely and shipped in a cardboard carton or reinforced padded envelope depending on size of artwork. (USPS Priority Mail or Fedcx for larger painting purchases) Additional insurance is always added with shipments.
Following the the receipt of payment, you will be sent a tracking number by email for your delivery details.
Framing is included for some works as indicated if desired.
Local purchases available for in-person delivery-within an approximate 70 mile radius to Athens, Ga.
Art materials
I endeavor to create artwork utilizing the highest quality materials available. All paintings are completed with professional quality materials. All acrylic and oil paintings are painted on either stretched cotton canvas, canvas panels, or gallery-wrapped canvas, which has a greater depth as indicated by the descriptions. All paintings are protected (sealed) with a clear protective varnish as a final step to preserve the colors and ensure longevity. Additionally, the sides of all paintings on canvas extend to the sides. All paintings come ready for immediate hanging. Some may include frame as indicated by description.
Return policy
Your ultimate satisfaction is paramount. Buyer pays shipping costs and refunds will be made via whatever method payment was used initially. I will gladly also offer the option to exchange the artwork for a similar priced/sized piece within the initial two week time period in lieu of a charge back to your credit card.
30 days money back guarantee. Buyers may return unconditionally any item with no explanation.
*The item would need to be returned to me within 30 days to receive a full refund.
Refunds will be paid within a 5 (five) day period following the return of the item(s) in question, and the amount refunded will include any taxes paid.
Customer pays return shipping & handling costs as initial shipping costs are free. (unless item was received damaged & buyer forwards photo to artist for documentation.
You may also request a cancellation of the order before the painting has been shipped.
**Please keep the original shipping supplies from me if there is possibility you may return painting. It is also a good idea to include shipping insurance for returns as I do with original shipping.
Copyright
All artwork is signed and copyrighted by the artist and reproductions are prohibited. (this is typical unless special arrangements have been made) Copyright watermarks visible on website will not appear on actual artwork.
A certificate of authenticity will be included also to insure you are receiving your selected original piece completed and signed by Susan Abell.
